ERM Information Sheet

Product Highlights

• Automatically accepts/declines all meeting requests regardless of invitation method
• Easier selection and management of resources such as conference rooms and projectors from Exchange Server using a point-and-click interface
• Uses accurate up-to-date calendar information for all resources

Benefits

• Simple and fast! – Install and begin managing resources within minutes using an intuitive GUI
• Reliable – Uses the actual calendar data to prevent double booking
• Saves time – Eliminates virtually all end-user support issues by making resource scheduling intuitive
• Tailor made! – More than 30 resource scheduling options
• Support – Responsive and knowledgeable support team

General Features

• Works in cluster and mixed-mode environments, such as Exchange 5.5/Exchange 2000 or Exchange 5.5/Exchange 2003
• Highly scalable – Supports hundreds of resources on Exchange server with little performance impact and can be installed onto Multiple Exchange servers
• Extended support for multiple languages

Processing Features

• Checks actual resource calendar rather than free/busy information to evaluate availability and process meetings using Exchange store event sinks
• Faster Resource management, multi-selection of resources to manage/un-manage
• Specify resource configuration globally or individually
• Configure meetings with resources as free, busy, or tentative

Management Features

• Processes and removes all messages in the resource Inbox
• Smart scheduling of recurring meetings with options such as percent of conflicts and maximum number of conflicts
• Mailbox management options include pausing meeting request processing and showing cancelled meetings on the calendar
• Provides a log of all new, modified, and cancelled meeting requests

Feature Comparison Chart

Feature	ERM 1.35	Outlook Direct Booking	Microsoft Auto Accept
Automatically Accept/Decline		X	X
Exchange 2000 support		X
Exchange 2003 support		X	X
Works with all versions of Outlook, including Outlook Web Access (OWA) and Outlook for Mac			X
Processes meeting request regardless of booking method			X
Works in Exchange mixed mode and cluster environments			X
Manage and configure on the Exchange server			X
Extended support for multiple languages			X
Option to define number of conflicts or percentage of conflicts for recurring meetings			X
Send response for declined instances in addition to accept response for recurring series			X
Removes reminders and attachments			X
Performance counters to monitor usage			X
Removes body and private sensitivity of requests accepted on resource calendar			X
Time limits for scheduling individual and recurring meetings in the future			X
Point-and-click GUI to quickly and easily select resources and manage individual and global configurations
Custom email response text via macros for more personal, informative responses
Multi-section of resources for quick management
Restricts or allows booking to individuals or distribution groups (other than permissions) for more detailed administrative resource control
Notifications to other email addresses
Strips Read Receipts

System Requirements:

Your Exchange server must contain resource mailboxes and:

• Windows 2000 SP2 or later
• Exchange 2000 SP3 or Exchange 2003