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MailMover 3.0 Frequently Asked Questions
General Q: What experience does Simpler-Webb have with OpenMail to Exchange migrations? A: Simpler-Webb is a globally recognized leader in messaging migrations. We have experience working with OpenMail since 1990 with release 2.0 and with Exchange since 1995. MailMover, first released in 1998, has been used to migrate thousands of end-users globally, including Hewlett-Packard who selected MailMover to migrate all HP corporate users from OpenMail to Exchange. Q: How can I purchase Simpler-Webb products? A: Products can be purchased directly from Simpler-Webb. We are also open to working with a third-party service provider of your choice. Q: How much do Simpler-Webb's products cost? A: Each MailMover product is licensed separately with pricing based on the number of end-users migrating. The cost per license decreases as license quantities increase. Enterprise licensing is available for large messaging environments. For a cost estimate, please contact Simpler-Webb. Q: How are your products shipped? A: Typically, our products are distributed electronically, with the license certificate mailed separately. However, if on the purchase order you request physical media, we can provide it. Please include your contact information and shipping address. Q: Does Simpler-Webb have global distributors? A: We do not have a global distributor network. However, we can work with you directly or with a third-party provider of your choice, if you desire. Q: What type of technical support is included with Simpler-Webb products? A: Our products come with 90 days of free technical support related to the product, including free product updates and software patches. A company can also contract with Simpler-Webb for additional support beyond 90 days. Q: Are there trial versions of your products available? A: Yes and they are free. The trial version contains the same features as the full version, except for the number of items per folder migrated, which is limited. To receive a trial version of any Simpler-Webb product, please contact us. Q: Where can I get more information on Simpler-Webb products? A: Please contact us or call (512) 322-0071 and ask for a product representative. |
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